What currencies are your products available in? Do you ship internationally?
Yes! We ship worldwide, and all product prices are listed in USD.
I just placed an order. When will it ship?
We’re working hard to get your order to you as quickly as possible — we’re just as excited for you to start using your new posture corrector!
Please allow 7–14 days for your order to be shipped and up to 3 weeks from your purchase date for delivery.
Tracking numbers will be provided 3–5 days after your order has shipped.
If you haven't received a tracking number within 7 business days, please contact us at support@fixposture.co, and we’ll make it right.
What if I’m not satisfied with my product?
We offer a 100% money-back guarantee for defective or damaged products.
You have 30 days from contacting us to return your item for a full refund.
Customers are responsible for return shipping costs. Once we receive your returned item, we’ll refund the full original purchase amount.
Please include your name and order number with the return to ensure quick processing.
Can I cancel my order?
Yes! You can cancel your order for free as long as it hasn’t been shipped yet.
If it has already shipped, please follow our return policy for a refund.
What if I entered the wrong address?
No worries! If you realize you entered an incorrect address, simply reply to your order confirmation email with the correct information or contact us immediately at support@fixposture.co.
Please note: if we are not informed within 24 hours, we cannot guarantee an address correction or refund.
I have another question that’s not listed here. How can I contact you?
We’re here to help!
Email us at support@fixposture.co — please include your name, order number, and your question or concern in the subject line to help us respond faster.